This evolution of Amdocs' MarketONE creates new monetization opportunities for communications service providers, along with complex bundling and best-in-class catalog capabilities
JERSEY CITY, NJ / ACCESSWIRE / January 26, 2023 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced the availability of its Subscription Marketplace, which expands the breadth of Amdocs MarketONE to include not just entertainment, but a more comprehensive array of digital services. Already, top-tier communications service providers (CSPs) in North America, Asia and Europe, like Virgin Media, are leveraging this marketplace with pre-integrated top tier partners beyond media, including gaming, business applications, storage solutions and more to provide in-demand experiences for their customers.
The desire for richer experiences is growing. For instance, 62% of gamers plan to use popular cloud gaming services like GamePass this year, and 78% would pay at least $10 per month for a combined 5G connection and gaming subscription. Hybrid work and at-home business needs are on the rise. At the same time, the current subscription landscape is changing.
"Subscription fatigue, cost-of-living, and mega bundles from tech giants such as Amazon and Apple are making conditions harder for pureplay providers of paid digital services," said Guillermo Escofet, Principal Analyst, Entertainment, Omdia. "There is a strong case for services that can provide consumers with single-point access to different subscription services, facilitating login and enablement and disablement of services, as well as discounts on the aggregated price of numerous subscriptions."
CSPs need to find new ways to make it easier for consumers and enterprises to manage new offerings. While this creates a great opportunity, it also comes with challenges. For instance, time-to-revenue, user experience, optimized costs, scalability, service adoption and quickly partnering with digital vendors recruit, onboard, manage, sell, and market to partners.
As a SaaS-based ecosystem, Subscription Marketplace's expanded network of pre-integrated digital services, ranging from the future of work, video, gaming, eLearning, sports, retail, security and business, empowers operators to aggregate and monetize partners more than ever. Digital services include the likes of top-tier video and music streaming, business essentials, cloud storage providers and more.
Beyond a wider range of offerings, Subscription Marketplace, together with Amdocs Catalog, allows CSPs to launch complex bundling options, such as those that combine connectivity with subscription offerings, which consumers are open to exploring. Flexible subscription and payment models, and effective digital identity management, make experiences easier to create and streamline.
Anthony Goonetilleke, Amdocs Group President of Technology and Head of Strategy, said: "As experiences beyond entertainment become more ingrained in our culture, partnerships and new, flexible monetization approaches that enable a la carte experiences will become increasingly critical. Amdocs' Subscription Marketplace ensures CSPs are ready for a wide array of experiences consumers and enterprises demand, allowing them to offer new, best-of-breed experiences quickly and easily."
Amdocs will be showcasing Subscription Marketplace and its partner ecosystem at Mobile World Congress Barcelona, February 27-March 2, 2023.
Amdocs at MWC
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 31,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.58 billion in fiscal 2022. For more information, visit www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2021 filed on December 10, 2021, and our Form 6-K furnished for the first quarter of fiscal 2022 on February 14, 2022, for the second quarter of fiscal 2022 on May 24, 2022, for the third quarter of fiscal 2022 on August 15, 2022, and for the fourth quarter of fiscal 2022 on November 8, 2022.
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SOURCE: Amdocs Management Limited