Accurate Background a Finalist for Two Major Customer Experience Awards

Accurate Background LLC, a leader in compliant background checks and employment solutions, has been announced as a finalist for two distinguished awards dedicated to customer experience. These recognitions spotlight the company's commitment to enhancing client and candidate interactions.

Within the realm of digital customer experience, CMSWire has honored Mary Quinones, Senior Vice President of Global Customer Service at Accurate, as a finalist for the Customer Experience Leader of the Year IMPACT Award. Quinones' pivotal role in transforming Accurate’s client service approach and her dedication to promoting a customer-first culture have been highlighted by Accurate CEO Tim Dowd.

Moreover, Accurate's efforts in advancing customer experience have positioned it as a finalist in the Achievement in Customer Experience category at the 18th annual Stevie® Awards for Sales & Customer Service. The company awaits the final decision, which will be made public during a gala in Las Vegas on April 12, where it will receive a Gold, Silver, or Bronze Stevie Award.

These nominations emphasize Accurate’s vision of ensuring every hire marks the beginning of a success story, driven by unparalleled customer service and a comprehensive understanding of client and candidate needs.