Telia Finland Partners with Amdocs for Digital BSS Transformation

Telia Finland has entered a multi-year agreement with Amdocs to enhance its Digital Business Support System (BSS), marking its first collaboration with the software provider. The new BSS aims to replace legacy systems, creating a streamlined platform for more efficient operations and improved customer experience.

This initiative is a significant step in Telia's ongoing digital transformation. The upgraded system will facilitate faster service launches and provide a cohesive experience across Telia's diverse offerings, including mobile, broadband, and entertainment services. The project reflects Telia's broader goal to modernize, simplify, and digitalize its operations.

Amdocs' involvement aligns with Telia's vision of using advanced technologies to ensure agility and enhance customer engagement. This partnership aims to create a future-ready infrastructure that supports Telia's growth and service innovation.