Back-Track Acquires Upstrem to Revolutionize eCommerce Returns Recovery

Back-Track, a subsidiary of BUYBOX, LLC, announced the acquisition of Upstrem Holding Co., LLC, marking a significant step in enhancing the efficiency and recovery rates of eCommerce customer returns. This merger combines the technological prowess of Upstrem with Back-Track's operational expertise in recommerce, aiming to address the industry's challenges in returns inspection and value recovery. The unified management team brings together extensive experience in recommerce, promising optimal solutions for clients.

Upstrem's innovative technology is designed to streamline the returns process, making it quicker and more efficient, which will now be integrated into Back-Track's services. This collaboration is expected to set new standards in the market for processing eCommerce returns, benefiting 3PLs and retailers by maximizing operational efficiency and revenue recovery.

Brandon Dupsky, Co-Founder and CEO of Back-Track, expressed excitement over incorporating Upstrem's intelligent inspection systems and talented team into their operations. Similarly, Bob Marino, CEO of Upstrem, looked forward to contributing to Back-Track's ongoing success. This acquisition represents Back-Track's commitment to leveraging cutting-edge technology for improving client outcomes and driving profitability in the eCommerce space.