PowerPhone Expands Integration Capabilities With SmartCOP’s Computer-Aided Dispatch System

PowerPhone announces their integration with SmartCOP's SmartCAD with Total Response 911 protocol software. This integration provides PSAPs using SmartCAD with a seamless flow of information between the two systems, allowing for quick and efficient emergency response dispatching.

MADISON, CT / ACCESSWIRE / June 3, 2024 / PowerPhone, a leading provider of 911 protocol software, is pleased to announce the integration of SmartCOP into its suite of CAD partners. This partnership furthers PowerPhone's commitment to offering smart and efficient solutions for 911 centers across the country.

Designed to be seamless, the integration between PowerPhone's Total Response 911 protocol and SmartCOP's CAD system enables PSAPs to benefit from both systems' capabilities without workflow disruptions. SmartCAD supports multiple public safety disciplines, including law enforcement, fire, and EMS, making it a valuable addition to PowerPhone's integrated partners.

Greg Sheehan, Vice President of Product at PowerPhone, stated, "This partnership streamlines information flow between the systems. With Total Response, 911 centers using SmartCAD can expect improved operational efficiency and better response outcomes." Shane Lincke, Vice President Product Strategy at SmartCOP, added, "This integration is a vital asset for dispatch centers committed to top-tier service and community safety."

The integration enhances the ability of 911 centers to respond to emergencies efficiently by providing critical insights gathered from SmartCOP's CAD. PowerPhone now boasts nearly 50 integrated CAD partners, ensuring innovative solutions for 911 centers dedicated to delivering the highest level of service.