on PRIMEPULSE SE
PRIMEPULSE Acquires Majority Stake in AI-Enabled IT Service Provider Samhammer AG
Munich/Weiden, 01 August 2024 - PRIMEPULSE SE, an investment company, has acquired a majority stake in Samhammer AG, a pioneer in AI-based customer service management for medium-sized companies.
Samhammer AG has developed into a leader in AI-assisted service centers and IoT lifecycle management. With 500 employees, it offers solutions like AI-powered assistants and intelligent self-services. Its digital service platform, METIS, is essential to its solutions. Clients include SMEs and corporations from sectors like retail, automotive, and healthcare.
Klaus Weinmann, CEO & Co-Founder of PRIMEPULSE SE, welcomes Samhammer to their IT portfolio, aiming to drive technological development and growth. Samhammer's management will continue to play a key role in its future.
Thomas Hellerich, CEO of Samhammer, expresses delight in partnering with PRIMEPULSE to advance AI-based service excellence for market-leading companies and SMEs in Europe.
R. E.
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