SureWerx Partners with Intershop for Enhanced Distributor Engagement

SureWerx has selected Intershop's cloud-based commerce platform to enhance its distributor purchasing experience. This transition aims to support distributor preferences and elevate customer service with streamlined product discovery and purchasing capabilities.

The initiative focuses on developing intuitive, mobile-optimized buyer journeys. By integrating SPARQUE.AI, SureWerx offers a personalized product discovery process, aiming to foster an engaging customer experience.

The new platform allows distributors in the U.S, Canada, and globally, to access products 24/7, manage accounts, and place orders at their convenience. This shift enables SureWerx's teams to focus on complex order management and real-time support.

Markus Klahn, CEO of Intershop, emphasized the platform's role in helping SureWerx adapt to evolving distributor needs while achieving operational efficiency gains.