TaxConnex Wins Best of Accounting Award for Client Satisfaction Again in 2024

TaxConnex, a prominent sales and use tax compliance outsourcing firm based in Alpharetta, GA, has been honored with the ClearlyRated's Best of Accounting Award for Client Satisfaction for the second consecutive year. The award is a testament to the exceptional service quality and client satisfaction delivered by TaxConnex, as reflected in their outstanding client ratings.

The firm achieved significantly high satisfaction scores, with 88.8% of their clients rating them a 9 or 10 out of 10, which starkly outperforms the industry average of 56% in 2023. Additionally, TaxConnex boasted an impressive NPS score of 87, showcasing its commitment to high-quality client service and outpacing the industry average NPS score of 41.

Robert Dumas, CEO and Founder of TaxConnex, expressed his gratitude for the recognition, emphasizing the firm's dedication to delivering specialized, white-glove service with a client-first mentality. Eric Gregg, CEO of ClearlyRated, praised the winners for maintaining high standards in client service amidst challenging times.